Jennifer Norris

Current

• Kidscrabble Coordinator (Volunteer) at Hardscrabble Community Association

Past

• Claim Representative at State Farm Insurance
• Senior Account Representative at The Hartford Insurance Group
• Branch Claims Specialist at Kemper Insurance

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Education

• Marist College
• Tolland High School

Recommended

1 person has recommended Jennifer

Connections

39 connections

Industry

Insurance

Jennifer Norris’s Summary

Experienced Claim Representative handling multi-lines and multiple states. Quick learner who excels in high-pressure deadline driven industry. Talents would translate well in legal and medical administration.
Community oriented, with experience creating and planning local events, particularly for families.

Jennifer Norris’s Specialties:

Insurance, legal negotiation, investigation, benefits administration

Jennifer Norris’s Experience

• Kidscrabble Coordinator (Volunteer)

  Hardscrabble Community Association

  (Non-Profit; 1-10 employees; Recreational Facilities and Services industry)

  January 2005 — Present (3 years 11 months)

  Organized and created children's event for annual community festival, wrote grant proposals to secure funding.

• Claim Representative

  State Farm Insurance

  (Privately Held; 10,001 or more employees; Insurance industry)

  October 2000 — October 2005 (5 years 1 month)

  Investigated bodily injury claims for New York, conducted in-person and phone interviews with injured parties, insureds and witnesses. Photographed accident scenes, vehicles, injuries, property damage. Negotiated files varying from non-threshold cases to multi-million dollar settlements. As Panelist for Arbitration FOrums, heard and settled disputes between insurance companies. Received numerous compliments from insureds, injured parties, and attorneys. Notary Public (expired 2005)

• Senior Account Representative

  The Hartford Insurance Group

  (Public Company; 10,001 or more employees; HIG; Insurance industry)

  1996 — 2000 (4 years)

  Processed workers' compensation claims for American Airlines/AMR Corp. for New York, Connecticut and Massachusetts, including full investigation, medical and indemnity benefits, subrogation, apportionment and settlement.
  Interviewed account representative applicants; trained hires in claim handling.
  Advised national staff on Connecticut and Massachusetts state law and repetitive stress claims.
  Received eight customer service awards, Top Performer and Achievement of Excellence awards.
  Licensed to handle claims in New York and Connecticut (expired)

• Branch Claims Specialist

  Kemper Insurance

  (Privately Held; 5001-10,000 employees; Insurance industry)

  1995 — 1996 (1 year)

  Processed first- and third-party automotive claims for Connecticut and Vermont.
  Administered subrogation, auto repair and medical bills, appraisal assignments, General Liability and Property; received award for excellent performance.
  Licensed to handle claims in Connecticut and Vermont (expired).
  Offered full-time position after working as clerical staff member for two summers during college.

Jennifer Norris’s Education

• Marist College

• Tolland High School

Additional Information

Jennifer Norris’s Interests:

Community Building and Event Planning

Jennifer Norris’s Groups:

Hardscrabble Community Association, Village of Red Hook
Red Hook Public Library

Jennifer Norris’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch